SHIPPING & RETURNS
|Flat Rate Standard Shipping||$11||2-7 Business Days|
|Free Standard Shipping (Orders over $100)||FREE||2-7 Business Days|
|Flat Rate Standard Shipping||$19||7- 14 Business Days|
If you require your order urgently then please contact us and we'll do our best to get it delivered out to you ASAP! We can deliver the same day within Adelaide if urgent.
CONFIRMATION & TRACKING
Once you've placed an order online, you'll receive an email confirmation with your order number. As soon as your order is processed and fulfilled, you'll receive a shipping confirmation email with tracking information. Please allow at least 12 hours for the tracking information to update before reviewing your tracking status. Unfortunately WoolyRoo cannot be held responsible for conditions beyond our control, such as shipping service interruptions.
Email us at email@example.com
Unfortunately we cannot hold items for online exchanges. To avoid disappointment you are welcome to place a new order for your desired item and send back your unsuitable item for a refund.
Items can be returned for a full refund if they fall within the requirements of the returns policy
FAULTY OR DAMAGED ITEMS
We would hate for you to be unsatisfied with the quality of our products. If you have received a faulty item then we will happily exchange the item if still in stock or offer a full refund.
We do have strict quality control measures in place to ensure our garments are of the best quality.
STILL NEED HELP?
Contact firstname.lastname@example.org if you need further assistance with your order.